Refund policy

We do our best to provide you with exception quality product, but from time to time things do go wrong. If that happens, get in touch and we'll work with you to resolve things.

Damages and issues
Please inspect your order when it arrives and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns or refunds on gift cards.

You can always contact us for any reason at hello@thatlittlecakeshop.co.nz.